:root{--bg:#071225;--panel:#101b33;--panel2:#172441;--line:#26385f;--text:#f7f9ff;--muted:#9eb0d0;--purple:#6e45ff;--blue:#13a8ff;--green:#2bc26b;--red:#f25f74}*{box-sizing:border-box}body{margin:0;font-family:Inter,system-ui,Segoe UI,sans-serif;background:linear-gradient(180deg,#071225,#0b1530 70%,#071225);color:var(--text);min-height:100vh}a{color:inherit;text-decoration:none}header{height:72px;display:flex;align-items:center;justify-content:space-between;padding:0 max(24px,5vw);border-bottom:1px solid #1d2d50;position:sticky;top:0;background:rgba(7,18,37,.9);backdrop-filter:blur(16px);z-index:5}.brand{display:flex;align-items:center;gap:10px;letter-spacing:.18em}.logo{display:grid;place-items:center;width:38px;height:38px;border-radius:12px;background:linear-gradient(135deg,var(--blue),var(--purple));font-weight:900;font-size:22px}nav{display:flex;gap:20px;align-items:center}nav i{background:var(--red);font-style:normal;border-radius:20px;padding:2px 7px;margin-left:4px;font-size:12px}.inline{display:inline}.link{background:none;border:0;color:white;font:inherit;cursor:pointer}main{max-width:1180px;margin:auto;padding:48px 24px;min-height:calc(100vh - 160px)}footer{border-top:1px solid #1d2d50;padding:28px max(24px,5vw);display:flex;gap:18px;align-items:center;color:var(--muted)}footer b{color:white;letter-spacing:.2em}footer small{margin-left:auto}.hero{display:grid;grid-template-columns:1.2fr .8fr;gap:60px;align-items:center;min-height:650px}.hero.compact{min-height:260px;grid-template-columns:1fr}.hero h1{font-size:clamp(42px,6vw,76px);line-height:1.02;margin:12px 0 22px;max-width:850px}.hero p{font-size:20px;color:var(--muted);line-height:1.6}.eyebrow{color:#a892ff;font-weight:800;text-transform:uppercase;letter-spacing:.14em;font-size:12px}.hero-actions{display:flex;gap:12px;margin-top:30px}.btn{display:inline-flex;justify-content:center;align-items:center;border:0;border-radius:12px;padding:14px 20px;background:linear-gradient(135deg,#764cff,#5836e9);color:#fff;font-weight:800;cursor:pointer}.btn.small{padding:10px 14px;font-size:14px}.btn.secondary{background:transparent;border:1px solid #3b4f7c}.phone{background:#0c1730;border:1px solid #2b3c66;border-radius:34px;padding:24px;box-shadow:0 30px 80px #0008;max-width:390px;margin:auto}.phone-top{display:flex;justify-content:space-between;font-size:12px;color:var(--muted)}.search,input,textarea,select{width:100%;border:1px solid #31456f;background:#0d1831;color:white;border-radius:11px;padding:13px;font:inherit}.categories{display:grid;grid-template-columns:1fr 1fr;gap:12px;margin:18px 0}.categories div{background:#121f3a;border:1px solid #293b64;border-radius:16px;min-height:98px;display:flex;flex-direction:column;align-items:center;justify-content:center;gap:8px}.categories span{font-size:26px}.categories b{color:#fff}.mini-notice{display:flex;align-items:center;gap:10px;background:#121f3a;padding:12px;border-radius:15px;position:relative}.mini-notice small{display:block;color:var(--muted)}.mini-notice i{position:absolute;right:10px;top:8px;background:var(--red);border-radius:20px;padding:3px 8px}.features,.stats{display:grid;grid-template-columns:repeat(3,1fr);gap:18px}.features>div,.stat{padding:24px;background:var(--panel);border:1px solid var(--line);border-radius:18px}.features p,.muted{color:var(--muted);line-height:1.5}.stat small{display:block;color:var(--muted)}.stat b{font-size:30px;display:block;margin-top:7px}.card{background:var(--panel);border:1px solid var(--line);border-radius:18px;padding:22px}.grid{display:grid;grid-template-columns:repeat(3,1fr);gap:18px}.services{grid-template-columns:repeat(2,1fr)}.service{display:grid;grid-template-columns:120px 1fr;gap:18px}.service-img,.visual{display:grid;place-items:center;background:linear-gradient(135deg,#0ea5ff,#793dff);border-radius:15px;font-size:48px;font-weight:900}.service p{color:var(--muted)}.meta,.price,.provider,.section-title,.booking-head{display:flex;align-items:center;gap:14px}.meta{color:var(--muted);font-size:14px;flex-wrap:wrap}.price,.section-title,.booking-head{justify-content:space-between}.pill,.status{display:inline-block;padding:6px 10px;border-radius:999px;background:#273a66;color:#c9d7ff;font-size:12px}.status.completed,.status.accepted{background:#123d2a;color:#79eeab}.status.cancelled{background:#4a1e2a;color:#ff9aac}.filters{display:grid;grid-template-columns:1fr 220px auto;gap:12px;margin:24px 0}.notice,.flash{padding:14px 16px;border-radius:12px;margin:14px 0;background:#172b50}.flash.success{background:#123d2a}.flash.error{background:#4a1e2a}.detail{display:grid;grid-template-columns:1fr 1fr;gap:30px}.visual{min-height:560px}.provider{padding:16px 0}.avatar{width:50px;height:50px;border-radius:50%;background:#28416e;display:grid;place-items:center;font-weight:800}.provider small{display:block;color:var(--muted)}.form{display:grid;gap:14px}.form label{display:grid;gap:7px;color:#c5d2ed}.check{display:flex!important;grid-template-columns:auto 1fr!important}.check input{width:auto}.auth{max-width:520px;margin:auto}.auth h1{text-align:center}.columns{display:grid;grid-template-columns:1fr 1fr;gap:24px}.booking{display:block;margin-bottom:12px}.timeline{display:grid;grid-template-columns:repeat(6,1fr);gap:8px;margin:25px 0}.timeline span{padding:10px;text-align:center;background:#111d37;border-radius:10px;color:var(--muted);font-size:12px}.timeline .active{background:#6844f3;color:white}.actions{display:flex;gap:8px;flex-wrap:wrap;margin-bottom:20px}.total{text-align:right}.total small{display:block;color:var(--muted)}.total b{font-size:26px}.chat{max-height:360px;overflow:auto;display:flex;flex-direction:column;gap:12px}.bubble{max-width:78%;background:#172744;padding:12px;border-radius:14px}.bubble.mine{align-self:flex-end;background:#5c3be0}.bubble p{margin:5px 0}.bubble small{opacity:.7}.message{display:grid;grid-template-columns:1fr auto;gap:10px;margin-top:14px}.notification{margin-bottom:10px}.notification.unread{border-left:4px solid #7650ff}.two{display:grid;grid-template-columns:1fr 1fr;gap:10px}table{width:100%;border-collapse:collapse}th,td{text-align:left;padding:13px;border-bottom:1px solid var(--line)}@media(max-width:800px){nav a:not(.btn),footer span{display:none}.hero,.detail,.columns{grid-template-columns:1fr}.hero{padding-top:20px}.hero h1{font-size:44px}.phone{width:100%}.grid,.services,.features,.stats{grid-template-columns:1fr}.service{grid-template-columns:80px 1fr}.filters{grid-template-columns:1fr}.timeline{grid-template-columns:repeat(3,1fr)}footer{flex-wrap:wrap}footer small{margin-left:0;width:100%}main{padding:28px 16px}}
.install-bar{display:flex;align-items:center;justify-content:space-between;gap:12px;padding:12px 16px;background:linear-gradient(90deg,#2563eb,#6d28d9);border-radius:16px;margin-bottom:18px}.install-bar p{margin:0}.quick-request{display:grid;grid-template-columns:1fr auto;gap:10px;background:#fff;color:#0f172a;border-radius:24px;padding:10px;box-shadow:0 20px 60px #0005}.quick-request input,.quick-request select{background:#f1f5f9;color:#0f172a;border-color:#e2e8f0}.map-shell{position:relative;min-height:430px;border-radius:24px;overflow:hidden;background:radial-gradient(circle at 30% 40%,#dbeafe 0 4%,transparent 5%),radial-gradient(circle at 70% 30%,#bfdbfe 0 3%,transparent 4%),linear-gradient(35deg,#dbeafe,#f8fafc);border:1px solid #334155}.map-shell:before,.map-shell:after{content:"";position:absolute;background:#fff8;border-radius:999px;transform:rotate(-18deg)}.map-shell:before{width:130%;height:18px;left:-15%;top:46%}.map-shell:after{width:18px;height:130%;left:54%;top:-15%}.pin{position:absolute;z-index:2;width:42px;height:42px;border-radius:50% 50% 50% 0;transform:rotate(-45deg);background:#2563eb;display:grid;place-items:center;box-shadow:0 10px 25px #0004}.pin span{transform:rotate(45deg);font-weight:900}.pin.you{background:#0f172a;left:48%;top:48%}.pin.p1{left:24%;top:32%}.pin.p2{right:21%;top:25%}.pin.p3{right:30%;bottom:22%}.bottom-sheet{position:absolute;z-index:3;left:12px;right:12px;bottom:12px;background:#0f172aee;border:1px solid #334155;border-radius:20px;padding:16px}.availability{display:inline-flex;align-items:center;gap:7px;color:#86efac}.availability:before{content:"";width:9px;height:9px;border-radius:50%;background:#22c55e}.mobile-tabs{display:none}.eta{font-size:30px;font-weight:900}.live-dot{display:inline-block;width:10px;height:10px;background:#22c55e;border-radius:50%;box-shadow:0 0 0 6px #22c55e22;animation:pulse 1.6s infinite}@keyframes pulse{50%{box-shadow:0 0 0 12px transparent}}@media(max-width:800px){body{padding-bottom:76px}header{height:62px;padding:0 16px}header nav{gap:8px}header nav .btn{padding:8px 11px}.brand b{font-size:14px}.mobile-tabs{display:grid;grid-template-columns:repeat(4,1fr);position:fixed;z-index:20;bottom:0;left:0;right:0;height:68px;background:#081328f5;border-top:1px solid #26385f}.mobile-tabs a{display:grid;place-items:center;font-size:11px;color:#cbd5e1}.mobile-tabs strong{display:block;font-size:20px}.quick-request{grid-template-columns:1fr}.map-shell{min-height:510px}.hero.compact{min-height:180px}.hero.compact h1{font-size:38px}.install-bar{align-items:flex-start}}
.photo-gallery{display:grid;grid-template-columns:repeat(2,minmax(0,1fr));gap:8px;width:100%}.photo-gallery img{width:100%;height:220px;object-fit:cover;border-radius:14px}.photo-gallery img:first-child{grid-column:1/-1;height:320px}.availability{display:flex;align-items:center;justify-content:space-between;gap:16px;margin-bottom:18px;flex-wrap:wrap}.switch{display:flex!important;align-items:center;gap:10px}.switch input{width:22px;height:22px}.service-state{font-weight:800;margin-bottom:12px}.service-state.online{color:#059669}.service-state.offline{color:#64748b}.chat-live-note{font-size:12px;color:#64748b}.bubble.new-message{animation:fadeIn .25s ease}@keyframes fadeIn{from{opacity:0;transform:translateY(5px)}to{opacity:1;transform:none}}@media(max-width:700px){.photo-gallery img,.photo-gallery img:first-child{height:190px}.availability{display:block}.availability>*{margin-bottom:10px}}

.install-actions{display:flex;gap:8px;flex-wrap:wrap;align-items:center}.install-bar{gap:14px}.install-bar p{margin:0;flex:1}@media(max-width:640px){.install-actions{width:100%}.install-actions .btn{flex:1;text-align:center;font-size:12px;padding:10px 8px}}
.marketplace-filters{grid-template-columns:2fr repeat(6,minmax(120px,1fr));align-items:end}.filter-check{align-self:center}.marketplace-card .service-img{overflow:hidden;min-height:150px}.marketplace-card .service-img img{width:100%;height:100%;object-fit:cover}.marketplace-card del{color:var(--muted);font-size:13px}.service-facts{display:grid;grid-template-columns:repeat(3,1fr);gap:10px;margin:20px 0}.service-facts div{background:#111d37;border:1px solid var(--line);border-radius:12px;padding:14px}.service-facts small{display:block;color:var(--muted)}.service-facts b{display:block;margin-top:5px}.provider-profile-card{margin-top:18px}.catalog-row{display:flex;justify-content:space-between;gap:18px;margin-bottom:12px}.catalog-thumb{width:90px;height:70px;object-fit:cover;border-radius:10px;float:left;margin-right:12px}.btn.danger{background:#7f1d1d}.provider-profile-form{max-width:800px}.compact{gap:7px}.compact input,.compact select{padding:8px}.compact button{width:100%}@media(max-width:1100px){.marketplace-filters{grid-template-columns:repeat(2,1fr)}}@media(max-width:700px){.marketplace-filters{grid-template-columns:1fr}.service-facts{grid-template-columns:1fr}.catalog-row{display:block}.catalog-row .actions{margin-top:14px}}

/* NOWCONNECT Etapa 3A: pedidos compuestos */
.bundle-layout{display:grid;grid-template-columns:minmax(0,1fr) 340px;gap:22px;align-items:start}
.bundle-summary{position:sticky;top:96px}
.bundle-summary p,.booking-items p{display:flex;justify-content:space-between;gap:20px}
.bundle-item{cursor:pointer;position:relative;display:grid;grid-template-columns:auto 92px 1fr;gap:12px;align-items:start}
.bundle-item>.bundle-checkbox{width:22px;height:22px;margin-top:5px}
.bundle-item:has(.bundle-checkbox:checked){outline:3px solid #22c55e;background:#f0fdf4}
.bundle-item .service-img{height:86px;width:92px}
.bundle-total{font-size:1.2rem}.event-log{margin:14px 0}.event-log summary{cursor:pointer;font-weight:800}
@media(max-width:850px){.bundle-layout{grid-template-columns:1fr}.bundle-summary{position:static}.bundle-item{grid-template-columns:auto 76px 1fr}}

/* NOWCONNECT Etapa 3B */
.state-actions{margin:14px 0}.cancellation-box{margin:12px 0;border-left:4px solid #f59e0b}
.evidence-section{margin:24px 0}.evidence-grid{display:grid;grid-template-columns:repeat(3,1fr);gap:16px}
.evidence-column{min-width:0}.evidence-gallery{display:grid;grid-template-columns:repeat(2,minmax(0,1fr));gap:9px}
.evidence-gallery figure{margin:0;border:1px solid #e2e8f0;border-radius:12px;overflow:hidden;background:#fff}
.evidence-gallery img{display:block;width:100%;height:135px;object-fit:cover}
.evidence-gallery figcaption{padding:8px;font-size:.78rem;line-height:1.3}.evidence-upload{margin-top:15px}
.btn.danger{background:#dc2626;color:#fff}
.status.cancelled{background:#fee2e2;color:#991b1b}.status.disputed{background:#fef3c7;color:#92400e}
@media(max-width:850px){.evidence-grid{grid-template-columns:1fr}.evidence-gallery{grid-template-columns:repeat(2,1fr)}}

/* Etapa 3C */.payment-protection{margin:18px 0;border-top:5px solid #2563eb}.payment-grid{display:grid;grid-template-columns:repeat(2,1fr);gap:8px 22px}.payment-grid p{display:flex;justify-content:space-between;margin:5px 0}.payment-total{font-size:1.2rem}.notice.success{background:#dcfce7;border-color:#86efac}.approval-box{border-left:5px solid #22c55e;margin:15px 0}.refund-box{border-left:5px solid #ef4444;margin:15px 0}.status.held,.status.authorized,.status.ready_for_payout{background:#dcfce7;color:#166534}.status.under_review{background:#fef3c7;color:#92400e}@media(max-width:700px){.payment-grid{grid-template-columns:1fr}}

/* NOWCONNECT Etapa 4 */
.distance-chip{display:inline-flex;align-items:center;gap:4px;background:#eff6ff;color:#1d4ed8;border-radius:999px;padding:5px 9px;font-size:.78rem;font-weight:800;margin-top:7px}
.live-status-card{margin-bottom:18px;display:flex;justify-content:space-between;gap:20px;align-items:center}.switch-row{display:flex;align-items:center;gap:8px}.switch-row input{width:22px;height:22px}
.tracking-section{margin:24px 0}.tracking-layout{display:grid;grid-template-columns:minmax(0,1fr) 320px;gap:16px}.tracking-map{height:430px;border-radius:20px;overflow:hidden;border:1px solid #dbe4f0;background:#e5e7eb}
.tracking-summary p{display:flex;justify-content:space-between;gap:20px}.provider-map-icon div,.destination-map-icon div{display:grid;place-items:center;width:42px;height:42px;border-radius:50%;font-size:24px;background:white;box-shadow:0 5px 16px #0004;border:3px solid #2563eb}.destination-map-icon div{border-color:#ef4444}
@media(max-width:850px){.tracking-layout{grid-template-columns:1fr}.tracking-map{height:350px}.live-status-card{display:block}}

/* Etapa 5 */.gateway-form{display:grid;grid-template-columns:minmax(180px,320px) auto;gap:10px;align-items:end}.gateway-admin-card{border-top:5px solid #2563eb}@media(max-width:650px){.gateway-form{grid-template-columns:1fr}}

/* NOWCONNECT Etapa 6 */
.wallet-stats .card{display:flex;flex-direction:column;gap:8px}.wallet-stats strong{font-size:2rem}.next-payout-date{font-size:1.7rem;font-weight:900;color:#16a34a}.table-wrap{overflow-x:auto}.inline-form{display:flex;gap:7px;min-width:310px}.inline-form input{min-width:150px}.status.generated{background:#fef3c7;color:#92400e}.status.paid{background:#dcfce7;color:#166534}.status.failed{background:#fee2e2;color:#991b1b}

/* Etapa 7A */.enterprise-kpi-grid{display:grid;grid-template-columns:repeat(3,1fr);gap:16px}.kpi{display:flex;flex-direction:column;gap:6px}.kpi strong{font-size:2rem}.kpi.warning{border-top:5px solid #f59e0b}.enterprise-shortcuts{display:grid;grid-template-columns:repeat(4,1fr);gap:14px;margin:20px 0}.enterprise-shortcuts a{display:flex;flex-direction:column;gap:6px}.audit-feed{max-height:440px;overflow:auto}.compact-form{min-width:230px}.settings-form{max-width:900px}.status.blocked,.status.suspended{background:#fee2e2;color:#991b1b}pre{white-space:pre-wrap;word-break:break-word;font-size:.75rem;max-width:500px}@media(max-width:950px){.enterprise-kpi-grid{grid-template-columns:repeat(2,1fr)}.enterprise-shortcuts{grid-template-columns:repeat(2,1fr)}}@media(max-width:600px){.enterprise-kpi-grid,.enterprise-shortcuts{grid-template-columns:1fr}}

/* NOWCONNECT Etapa 7B */
.ticket-list{display:grid;gap:12px}.ticket-card{display:grid;grid-template-columns:1fr auto;gap:8px}.ticket-card small{grid-column:1/-1}.ticket-thread{display:grid;gap:14px;margin-bottom:15px}.ticket-thread article{padding:14px;border-radius:14px;background:#f8fafc;border:1px solid #e2e8f0}.ticket-thread article header{display:flex;justify-content:space-between;gap:15px}.ticket-thread .internal-note{background:#fff7ed;border-color:#fdba74}.admin-ticket-bar{margin-bottom:15px}.priority{display:inline-block;padding:5px 9px;border-radius:999px;font-size:.75rem;font-weight:800}.priority.urgent{background:#fee2e2;color:#991b1b}.priority.high{background:#ffedd5;color:#9a3412}.priority.normal{background:#dbeafe;color:#1e40af}.status.pending{background:#fef3c7;color:#92400e}.status.approved{background:#dcfce7;color:#166534}.status.rejected,.status.expired{background:#fee2e2;color:#991b1b}

/* NOWCONNECT Etapa 8A.1 */
.realtime-chat{padding:0;overflow:hidden}.chat-header{display:flex;justify-content:space-between;align-items:center;padding:18px;border-bottom:1px solid #e2e8f0}.chat-header h2{margin:0}.realtime-chat .chat{max-height:480px;min-height:280px;padding:18px;overflow:auto;background:#f8fafc}.realtime-chat .bubble{max-width:78%;margin:8px 0;padding:11px 13px;border-radius:16px;background:#fff;border:1px solid #e2e8f0}.realtime-chat .bubble.mine{margin-left:auto;background:#dcfce7;border-color:#86efac}.realtime-chat .bubble p{margin:6px 0}.chat-image{display:block;max-width:260px;max-height:260px;border-radius:12px;margin-top:8px}.chat-file{display:inline-block;margin-top:8px;font-weight:700}.typing-indicator{min-height:24px;padding:0 18px;color:#64748b;font-size:.85rem}.realtime-message{display:grid;grid-template-columns:1fr auto auto;gap:8px;padding:14px;border-top:1px solid #e2e8f0}.attach-button{display:grid;place-items:center;cursor:pointer;font-size:1.25rem}.attach-button input{display:none}.delivery-mark{font-weight:900;color:#2563eb}
@media(max-width:650px){.realtime-chat .bubble{max-width:90%}.realtime-message{grid-template-columns:1fr auto}.realtime-message .btn{grid-column:1/-1}}

/* Etapa 8A.2 */.notification-settings{max-width:760px}.notification-filters{display:flex;flex-wrap:wrap;gap:8px;margin:16px 0}.notification-filters .active{background:#2563eb;color:#fff}.notification-center{display:grid;gap:10px}.notification-item{display:grid;grid-template-columns:48px 1fr;gap:12px}.notification-item.unread{border-left:5px solid #2563eb;background:#eff6ff}.notification-item.read{opacity:.78}.notification-icon{font-size:1.8rem}.notification-count{display:inline-grid;place-items:center;min-width:34px;height:34px;border-radius:999px;background:#dc2626;color:#fff;font-size:1rem}.status.sent{background:#dcfce7;color:#166534}.status.failed{background:#fee2e2;color:#991b1b}

/* Etapa 8A.3 */.presence-settings{max-width:760px}.presence-current{display:flex;align-items:center;gap:16px;padding:18px;border-radius:16px;background:#f8fafc;margin-bottom:18px}.presence-dot{width:20px;height:20px;border-radius:50%;background:#94a3b8;box-shadow:0 0 0 6px #e2e8f0}.presence-dot.available{background:#22c55e;box-shadow:0 0 0 6px #dcfce7}.presence-dot.busy,.presence-dot.on_the_way,.presence-dot.in_service{background:#f59e0b;box-shadow:0 0 0 6px #fef3c7}.presence-dot.resting{background:#8b5cf6;box-shadow:0 0 0 6px #ede9fe}.presence-badge{display:inline-flex;align-items:center;gap:6px;padding:5px 9px;border-radius:999px;font-size:.75rem;font-weight:800;background:#e2e8f0}.presence-badge i{width:8px;height:8px;border-radius:50%;background:#94a3b8}.presence-badge.available{background:#dcfce7;color:#166534}.presence-badge.available i{background:#22c55e}.presence-badge.busy,.presence-badge.on_the_way,.presence-badge.in_service{background:#fef3c7;color:#92400e}.presence-badge.busy i,.presence-badge.on_the_way i,.presence-badge.in_service i{background:#f59e0b}.presence-badge.resting{background:#ede9fe;color:#6d28d9}.presence-badge.resting i{background:#8b5cf6}.status-help{padding:14px;background:#f8fafc;border-radius:14px}

/* Etapa 8A.4 */
.communication-kpis{grid-template-columns:repeat(5,1fr)}.communication-toolbar{display:grid;grid-template-columns:1fr 220px;gap:12px;margin:18px 0}.communication-layout{display:grid;grid-template-columns:minmax(0,1.3fr) minmax(340px,.7fr);gap:18px}.communication-list{padding:0}.communication-row{display:grid;grid-template-columns:1fr auto;gap:12px;padding:15px;border-bottom:1px solid #e2e8f0;color:inherit}.communication-row>div:first-child{display:flex;flex-direction:column;gap:4px}.communication-row.stale{border-left:5px solid #f59e0b}.communication-meta{display:flex;flex-direction:column;align-items:flex-end;gap:5px}.intervention-count{font-size:.72rem;background:#fee2e2;color:#991b1b;padding:4px 7px;border-radius:999px}.communication-analytics canvas{width:100%;height:auto;border:1px solid #e2e8f0;border-radius:12px}.conversation-summary-grid{display:grid;grid-template-columns:repeat(3,1fr);gap:12px;margin:16px 0}.admin-conversation-columns{grid-template-columns:minmax(0,1.4fr) minmax(320px,.6fr)}.admin-message-thread{max-height:650px;overflow:auto;display:grid;gap:10px}.admin-message-thread article{padding:13px;border-radius:14px;background:#f8fafc;border:1px solid #e2e8f0}.admin-message-thread article.admin{background:#eff6ff;border-color:#93c5fd}.admin-message-thread header{display:flex;justify-content:space-between;gap:10px}.intervention-item{padding:12px 0;border-bottom:1px solid #e2e8f0}@media(max-width:950px){.communication-kpis{grid-template-columns:repeat(2,1fr)}.communication-layout,.admin-conversation-columns{grid-template-columns:1fr}}@media(max-width:600px){.communication-kpis,.communication-toolbar,.conversation-summary-grid{grid-template-columns:1fr}.communication-row{grid-template-columns:1fr}.communication-meta{align-items:flex-start}}

/* NOWCONNECT Etapa 8A.5 */
.status.published{background:#dcfce7;color:#166534}.status.processing{background:#dbeafe;color:#1e40af}.status.expired{background:#e2e8f0;color:#475569}code{display:inline-block;max-width:100%;overflow:auto;background:#0f172a;color:#e2e8f0;padding:8px 10px;border-radius:8px}

/* NOWCONNECT Etapa 8B.1 */
.secure-start-panel{border-top:5px solid #16a34a}.secure-start-checks{display:grid;grid-template-columns:repeat(4,1fr);gap:8px}.secure-start-checks span{padding:9px;border-radius:10px;background:#f1f5f9;font-size:.82rem;font-weight:700}.secure-start-checks span.ok{background:#dcfce7;color:#166534}.secure-start-summary{display:grid;grid-template-columns:1fr 180px;gap:18px;align-items:center;border-left:5px solid #16a34a}.secure-start-summary img{width:180px;height:120px;object-fit:cover;border-radius:12px}.secure-start-grid{display:grid;grid-template-columns:repeat(2,minmax(0,1fr));gap:16px}.secure-start-card{display:grid;grid-template-columns:210px 1fr;gap:16px}.secure-start-card> a img{width:210px;height:190px;object-fit:cover;border-radius:12px}.status.verified{background:#dcfce7;color:#166534}.status.review{background:#fef3c7;color:#92400e}
@media(max-width:850px){.secure-start-grid{grid-template-columns:1fr}.secure-start-checks{grid-template-columns:repeat(2,1fr)}}@media(max-width:600px){.secure-start-card,.secure-start-summary{grid-template-columns:1fr}.secure-start-card>a img,.secure-start-summary img{width:100%;height:220px}}

/* NOWCONNECT Etapa 8B.2 */
.service-progress-panel{border-top:5px solid #2563eb}.service-runtime{text-align:right}.service-runtime strong{display:block;font-size:1.7rem}.tracking-control{display:flex;justify-content:space-between;gap:12px;align-items:center;padding:12px 0;border-bottom:1px solid #e2e8f0}.progress-evidence-form{padding:15px 0}.service-timeline{position:relative;margin-top:18px;padding-left:28px}.service-timeline:before{content:"";position:absolute;left:9px;top:4px;bottom:4px;width:2px;background:#cbd5e1}.timeline-item{position:relative;padding:0 0 18px}.timeline-dot{position:absolute;left:-24px;top:5px;width:12px;height:12px;border-radius:50%;background:#2563eb;box-shadow:0 0 0 4px #dbeafe}.timeline-item.tracking .timeline-dot{background:#16a34a;box-shadow:0 0 0 4px #dcfce7}.timeline-item img{display:block;width:min(320px,100%);max-height:240px;object-fit:cover;border-radius:12px;margin-top:8px}

/* NOWCONNECT Etapa 8B.3.1 */
.smart-finish-panel{border-top:5px solid #7c3aed}.completion-summary-grid{display:grid;grid-template-columns:repeat(4,1fr);gap:10px;margin:14px 0}.completion-summary-grid>div{padding:12px;background:#f8fafc;border-radius:12px;display:flex;flex-direction:column;gap:5px}.completion-summary-grid b{font-size:1.25rem}.completion-checks p{padding:9px 11px;border-radius:10px}.check-ok{background:#dcfce7;color:#166534}.check-warning{background:#fef3c7;color:#92400e}.check-error{background:#fee2e2;color:#991b1b}.completion-submitted{display:grid;grid-template-columns:1fr 220px;gap:18px;border-left:5px solid #7c3aed}.completion-submitted img{width:220px;height:170px;object-fit:cover;border-radius:12px}.completion-admin-grid{display:grid;grid-template-columns:repeat(2,minmax(0,1fr));gap:16px}.completion-admin-card{display:grid;grid-template-columns:200px 1fr;gap:16px}.completion-admin-card>a img{width:200px;height:190px;object-fit:cover;border-radius:12px}.status.pending_customer_confirmation{background:#ede9fe;color:#6d28d9}.pill.warning{background:#fef3c7;color:#92400e}
@media(max-width:850px){.completion-admin-grid{grid-template-columns:1fr}.completion-summary-grid{grid-template-columns:repeat(2,1fr)}}@media(max-width:600px){.completion-submitted,.completion-admin-card{grid-template-columns:1fr}.completion-submitted img,.completion-admin-card>a img{width:100%;height:220px}}

/* NOWCONNECT Etapa 8B.3.2 */
.customer-review-panel{border-top:5px solid #0ea5e9}.review-summary{display:grid;grid-template-columns:240px 1fr;gap:18px}.review-summary img{width:240px;height:190px;object-fit:cover;border-radius:14px}.customer-response-form fieldset{display:grid;grid-template-columns:repeat(3,1fr);gap:10px;border:0;padding:0}.decision-card{padding:14px;border:1px solid #cbd5e1;border-radius:12px;font-weight:800}.decision-card.approved{background:#f0fdf4}.decision-card.observed{background:#fffbeb}.decision-card.rejected{background:#fef2f2}.signature-box{border:1px solid #cbd5e1;border-radius:14px;padding:10px;background:#fff}.signature-box canvas{width:100%;height:220px;border:1px dashed #94a3b8;border-radius:10px;touch-action:none}.signature-preview{display:block;max-width:320px;max-height:140px;border:1px solid #cbd5e1;border-radius:10px;background:#fff}.response-admin-grid{display:grid;grid-template-columns:repeat(2,minmax(0,1fr));gap:16px}.status.approved,.status.customer_approved{background:#dcfce7;color:#166534}.status.observed,.status.customer_observed{background:#fef3c7;color:#92400e}.status.rejected,.status.customer_rejected,.status.held{background:#fee2e2;color:#991b1b}.status.paid{background:#dcfce7;color:#166534}.status.approved{background:#dbeafe;color:#1e40af}
@media(max-width:800px){.review-summary{grid-template-columns:1fr}.review-summary img{width:100%;height:220px}.customer-response-form fieldset,.response-admin-grid{grid-template-columns:1fr}}

/* NOWCONNECT Etapa 8B.3.3 */
.dispute-grid{display:grid;grid-template-columns:repeat(3,minmax(0,1fr));gap:14px}.dispute-card{color:inherit}.dispute-card>div:first-child{display:flex;justify-content:space-between;gap:8px}.risk-badge,.risk-score{display:inline-flex;align-items:center;justify-content:center;border-radius:999px;font-weight:900}.risk-badge{padding:5px 9px;font-size:.75rem}.risk-score{width:110px;height:110px;flex-direction:column;font-size:1.9rem}.risk-score small{font-size:.75rem}.risk-badge.low,.risk-score.low{background:#dcfce7;color:#166534}.risk-badge.medium,.risk-score.medium{background:#fef3c7;color:#92400e}.risk-badge.high,.risk-score.high{background:#fed7aa;color:#9a3412}.risk-badge.critical,.risk-score.critical{background:#fee2e2;color:#991b1b}.dispute-summary-grid{display:grid;grid-template-columns:repeat(4,1fr);gap:12px;margin:16px 0}.dispute-summary-grid .card{display:flex;flex-direction:column;gap:5px}.dispute-columns{grid-template-columns:minmax(0,1.35fr) minmax(320px,.65fr)}.evidence-gallery{display:grid;grid-template-columns:repeat(3,1fr);gap:10px}.evidence-gallery img{width:100%;height:150px;object-fit:cover;border-radius:10px}.evidence-file{padding:12px;background:#f1f5f9;border-radius:10px}.dispute-chat{display:grid;gap:8px;max-height:480px;overflow:auto}.dispute-chat article{padding:10px;background:#f8fafc;border-radius:10px}.dispute-chat small{float:right}.dispute-action{padding:10px 0;border-bottom:1px solid #e2e8f0}.btn.danger{background:#b91c1c}
@media(max-width:1000px){.dispute-grid{grid-template-columns:repeat(2,1fr)}.dispute-columns{grid-template-columns:1fr}}@media(max-width:650px){.dispute-grid,.dispute-summary-grid,.evidence-gallery{grid-template-columns:1fr}}

/* NOWCONNECT Etapa 8B.4.1 */
.act-actions{display:flex;flex-direction:column;align-items:center;gap:10px}.status.issued{background:#dcfce7;color:#166534}

/* NOWCONNECT Etapa 8B.4.2 */
.act-list-actions{display:flex;flex-wrap:wrap;gap:6px;min-width:280px}.status.revoked{background:#fee2e2;color:#991b1b}

/* NOWCONNECT Etapa 8B.4.3 */
.custody-root code,.custody-card code{display:block;word-break:break-all;font-size:.72rem}.custody-grid{display:grid;grid-template-columns:repeat(2,minmax(0,1fr));gap:14px}.custody-card.archived{opacity:.72;border-style:dashed}.custody-card-head{display:flex;justify-content:space-between;gap:8px}.custody-actions{display:flex;flex-wrap:wrap;gap:7px;align-items:center;margin:12px 0}.custody-actions form{display:flex;gap:6px;flex-wrap:wrap}.custody-actions input{max-width:210px}.status.verified{background:#dcfce7;color:#166534}.status.mismatch{background:#fee2e2;color:#991b1b}.status.missing{background:#fef3c7;color:#92400e}.custody-event{padding:12px 0;border-bottom:1px solid #e2e8f0}
@media(max-width:800px){.custody-grid{grid-template-columns:1fr}}

/* 8B.4.4 */
.status.ready{background:#dcfce7;color:#166534}.status.expired{background:#fef3c7;color:#92400e}pre{white-space:pre-wrap;background:#0f172a;color:#e2e8f0;padding:14px;border-radius:10px}

/* NOWCONNECT Etapa 8B.4.5 */
.forensic-closure-panel{border-top:5px solid #111827}.forensic-closed-banner{display:flex;justify-content:space-between;align-items:center;gap:18px;border-left:6px solid #111827}.forensic-seal-layout{display:grid;grid-template-columns:minmax(0,1.2fr) minmax(320px,.8fr);gap:18px}.forensic-signature{display:block;max-width:360px;max-height:150px;border:1px solid #cbd5e1;border-radius:10px;background:#fff}.status.sealed{background:#dbeafe;color:#1e3a8a}.status.reopened{background:#fef3c7;color:#92400e}.card.warning{background:#fffbeb;border-color:#f59e0b}
@media(max-width:850px){.forensic-seal-layout{grid-template-columns:1fr}.forensic-closed-banner{align-items:flex-start;flex-direction:column}}

/* NOWCONNECT Etapa 8B.5.1.1 */
.trust-score-mini{display:inline-flex;min-width:54px;justify-content:center;padding:6px 9px;border-radius:999px;font-weight:900}.trust-score-hero{width:140px;height:140px;border-radius:50%;display:flex;align-items:center;justify-content:center;flex-direction:column}.trust-score-hero strong{font-size:2.5rem;line-height:1}.trust-score-hero span{font-size:.8rem}.trust-score-hero small{font-weight:800}.trust-score-mini.very_low,.trust-score-hero.very_low,.trust-profile-badge.very_low{background:#dcfce7;color:#166534}.trust-score-mini.low,.trust-score-hero.low,.trust-profile-badge.low{background:#dbeafe;color:#1e40af}.trust-score-mini.medium,.trust-score-hero.medium,.trust-profile-badge.medium{background:#fef3c7;color:#92400e}.trust-score-mini.high,.trust-score-hero.high,.trust-profile-badge.high{background:#fed7aa;color:#9a3412}.trust-score-mini.critical,.trust-score-hero.critical,.trust-profile-badge.critical{background:#fee2e2;color:#991b1b}.trust-user-grid{display:grid;grid-template-columns:minmax(0,1.35fr) minmax(320px,.65fr);gap:18px}.trust-factors{display:grid;gap:8px}.trust-factors article{display:flex;justify-content:space-between;gap:12px;padding:11px;border-radius:10px}.trust-factors article.positive{background:#f0fdf4}.trust-factors article.negative{background:#fef2f2}.metric-grid{display:grid;grid-template-columns:repeat(3,1fr);gap:10px}.metric-grid>div{padding:12px;background:#f8fafc;border-radius:10px;display:flex;flex-direction:column;gap:4px}.metric-grid span{text-transform:capitalize;font-size:.82rem}.trust-adjustment{padding:12px 0;border-bottom:1px solid #e2e8f0}.trust-profile-badge{display:inline-flex;align-items:center;gap:8px;padding:8px 12px;border-radius:999px;margin:8px 0}.trust-profile-badge strong{font-size:1.15rem}
@media(max-width:900px){.trust-user-grid{grid-template-columns:1fr}.metric-grid{grid-template-columns:repeat(2,1fr)}}@media(max-width:550px){.metric-grid{grid-template-columns:1fr}}

/* NOWCONNECT Etapa 8B.5.1.2 */
.related-grid{display:grid;grid-template-columns:repeat(2,minmax(0,1fr));gap:14px}.related-head{display:flex;justify-content:space-between;gap:10px}.confidence-badge{display:inline-flex;padding:6px 10px;border-radius:999px;background:#e0f2fe;color:#075985;font-weight:900}.related-users{display:grid;grid-template-columns:1fr auto 1fr;gap:12px;align-items:center}.related-users>div{display:flex;flex-direction:column;gap:4px;padding:12px;background:#f8fafc;border-radius:12px}.status.trusted{background:#dcfce7;color:#166534}.status.blocked,.status.revoked{background:#fee2e2;color:#991b1b}.status.confirmed{background:#fef3c7;color:#92400e}.status.monitoring,.status.open{background:#dbeafe;color:#1e40af}.status.dismissed{background:#e2e8f0;color:#475569}
@media(max-width:850px){.related-grid{grid-template-columns:1fr}}@media(max-width:580px){.related-users{grid-template-columns:1fr}.related-users>span{display:none}}

/* NOWCONNECT Etapa 8B.5.1.3 */
.rule-grid{display:grid;grid-template-columns:repeat(3,minmax(0,1fr));gap:14px}.rule-card>div:first-child{display:flex;justify-content:space-between;gap:8px}.status.low{background:#dcfce7;color:#166534}.status.medium{background:#fef3c7;color:#92400e}.status.high{background:#fed7aa;color:#9a3412}.status.critical{background:#fee2e2;color:#991b1b}.status.active{background:#dcfce7;color:#166534}.status.disabled,.status.expired,.status.resolved{background:#e2e8f0;color:#475569}
@media(max-width:1000px){.rule-grid{grid-template-columns:repeat(2,1fr)}}@media(max-width:650px){.rule-grid{grid-template-columns:1fr}}

/* NOWCONNECT Etapa 8B.5.1.4 */
.ts-dashboard-grid{display:grid;grid-template-columns:minmax(0,1.45fr) minmax(320px,.55fr);gap:18px}.ts-alert-list{display:grid;gap:10px;max-height:850px;overflow:auto}.ts-alert{border-left:5px solid #94a3b8;padding:12px;background:#f8fafc;border-radius:10px}.ts-alert.critical{border-color:#dc2626}.ts-alert.high{border-color:#f97316}.ts-alert.medium{border-color:#f59e0b}.ts-alert>div{display:flex;justify-content:space-between;gap:8px}.quick-grid{display:grid;grid-template-columns:repeat(2,1fr);gap:10px}.quick-grid a{padding:12px;border-radius:10px;background:#f1f5f9;font-weight:800}.ts-case-grid{display:grid;grid-template-columns:repeat(3,minmax(0,1fr));gap:14px}.ts-case-card>div:first-child{display:flex;justify-content:space-between;gap:8px}.ts-case-layout{display:grid;grid-template-columns:minmax(0,1.25fr) minmax(320px,.75fr);gap:18px}.status.urgent{background:#fee2e2;color:#991b1b}.status.normal{background:#dbeafe;color:#1e40af}.status.investigating{background:#fef3c7;color:#92400e}.status.waiting_user{background:#e0f2fe;color:#075985}.status.escalated{background:#fed7aa;color:#9a3412}
@media(max-width:1050px){.ts-dashboard-grid,.ts-case-layout{grid-template-columns:1fr}.ts-case-grid{grid-template-columns:repeat(2,1fr)}}@media(max-width:650px){.ts-case-grid,.quick-grid{grid-template-columns:1fr}}

/* NOWCONNECT Etapa 8B.5.1.5 */
.status.open{background:#fee2e2;color:#991b1b}.status.acknowledged{background:#fef3c7;color:#92400e}.status.closed{background:#e2e8f0;color:#475569}

/* NOWCONNECT Etapa 8B.5.2.1 */
.kyc-layout{display:grid;grid-template-columns:minmax(0,1.3fr) minmax(320px,.7fr);gap:18px}.kyc-user-grid{display:grid;grid-template-columns:repeat(2,minmax(0,1fr));gap:18px}.kyc-score-hero{width:140px;height:140px;border-radius:50%;display:flex;flex-direction:column;align-items:center;justify-content:center;background:#e2e8f0}.kyc-score-hero strong{font-size:2.4rem;line-height:1}.kyc-score-hero.verified{background:#dcfce7;color:#166534}.kyc-score-hero.suspended,.kyc-score-hero.rejected{background:#fee2e2;color:#991b1b}.kyc-score-hero.in_review,.kyc-score-hero.waiting_user,.kyc-score-hero.document_received{background:#fef3c7;color:#92400e}.kyc-level{display:inline-flex;padding:6px 10px;border-radius:999px;font-weight:900;background:#e2e8f0}.kyc-level.basic{background:#e0f2fe;color:#075985}.kyc-level.standard{background:#dbeafe;color:#1e40af}.kyc-level.advanced{background:#ede9fe;color:#5b21b6}.kyc-level.platinum{background:#f1f5f9;color:#0f172a;border:1px solid #94a3b8}.kyc-level.business{background:#dcfce7;color:#166534}.progress{height:9px;background:#e2e8f0;border-radius:999px;overflow:hidden;min-width:100px}.progress span{display:block;height:100%;background:currentColor;border-radius:999px}.identity-progress{display:flex;align-items:center;gap:12px}.identity-progress .progress{flex:1}.kyc-requirement,.kyc-document-row{display:flex;flex-direction:column;gap:4px;padding:12px 0;border-bottom:1px solid #e2e8f0}.status.document_received,.status.ocr_pending,.status.in_review,.status.waiting_user{background:#fef3c7;color:#92400e}.status.verified,.status.approved{background:#dcfce7;color:#166534}.status.rejected,.status.suspended{background:#fee2e2;color:#991b1b}.status.expired{background:#e2e8f0;color:#475569}
@media(max-width:900px){.kyc-layout,.kyc-user-grid{grid-template-columns:1fr}}

/* NOWCONNECT Etapa 8B.5.2.2 */
.kyc-doc-review-layout{display:grid;grid-template-columns:minmax(0,1.35fr) minmax(320px,.65fr);gap:18px}.kyc-doc-preview{display:block;max-width:100%;max-height:720px;margin:auto;border-radius:12px;object-fit:contain;background:#f8fafc}.kyc-doc-frame{width:100%;height:720px;border:0;border-radius:12px;background:#fff}.kyc-version{display:grid;grid-template-columns:auto 1fr auto;gap:8px;align-items:center;padding:10px 0;border-bottom:1px solid #e2e8f0}.kyc-version small{grid-column:1/3}.status.uploaded{background:#dbeafe;color:#1e40af}
@media(max-width:900px){.kyc-doc-review-layout{grid-template-columns:1fr}.kyc-doc-frame{height:520px}}

/* NOWCONNECT Etapa 8B.5.2.3 */
.kyc-selfie-user-layout,.kyc-selfie-review-layout{display:grid;grid-template-columns:minmax(0,1.25fr) minmax(320px,.75fr);gap:18px}
.camera-shell{position:relative;max-width:720px;margin:auto;border-radius:20px;overflow:hidden;background:#111827;aspect-ratio:4/3}
.camera-shell video{width:100%;height:100%;object-fit:cover;transform:scaleX(-1)}
.face-oval{position:absolute;left:50%;top:50%;width:48%;height:68%;transform:translate(-50%,-50%);border:4px solid rgba(255,255,255,.92);border-radius:50%;box-shadow:0 0 0 999px rgba(0,0,0,.22);pointer-events:none}
.selfie-quality{display:flex;gap:12px;flex-wrap:wrap;margin:14px 0}.selfie-quality span{padding:7px 10px;border-radius:999px;background:#f1f5f9;font-weight:800}
.kyc-selfie-preview{display:block;width:100%;max-height:760px;object-fit:contain;border-radius:16px;background:#f8fafc}
.kyc-selfie-thumb{display:block;width:100%;max-width:360px;aspect-ratio:1/1;object-fit:cover;border-radius:16px;background:#f8fafc}
.status.captured,.status.in_review{background:#fef3c7;color:#92400e}.status.superseded{background:#e2e8f0;color:#475569}
@media(max-width:900px){.kyc-selfie-user-layout,.kyc-selfie-review-layout{grid-template-columns:1fr}}

/* NOWCONNECT Etapa 8B.5.2.4 */
.face-match-layout{display:grid;grid-template-columns:minmax(0,1.35fr) minmax(320px,.65fr);gap:18px}
.face-match-user-grid{display:grid;grid-template-columns:repeat(2,minmax(0,1fr));gap:18px}
.face-match-pair{display:grid;grid-template-columns:repeat(2,minmax(0,1fr));gap:18px}
.face-match-pair>div{background:#f8fafc;border-radius:14px;padding:12px}
.face-match-pair img,.face-match-pair iframe{display:block;width:100%;height:480px;object-fit:contain;border:0;border-radius:12px;background:#fff}
.status.queued,.status.provider_pending{background:#dbeafe;color:#1e40af}
.status.provider_error{background:#fee2e2;color:#991b1b}
.status.waiting_user{background:#fef3c7;color:#92400e}
.status.verified{background:#dcfce7;color:#166534}
.status.rejected{background:#fee2e2;color:#991b1b}
@media(max-width:950px){.face-match-layout,.face-match-user-grid{grid-template-columns:1fr}}
@media(max-width:700px){.face-match-pair{grid-template-columns:1fr}.face-match-pair img,.face-match-pair iframe{height:380px}}

/* NOWCONNECT Etapa 8B.5.2.5 */
.workflow-layout{display:grid;grid-template-columns:minmax(0,1.35fr) minmax(320px,.65fr);gap:18px}
.workflow-stepper{display:grid;grid-template-columns:repeat(7,1fr);gap:6px;margin:18px 0 24px}
.workflow-stepper>div{text-align:center;font-size:12px;color:#64748b}.workflow-stepper span{display:block;height:7px;border-radius:999px;background:#e2e8f0;margin-bottom:7px}
.workflow-stepper .active span{background:#0f172a}.workflow-stepper .done span{background:#16a34a}.workflow-stepper .active b{color:#0f172a}
.workflow-check-grid{display:grid;grid-template-columns:repeat(5,minmax(0,1fr));gap:10px}.workflow-check-grid>div{padding:12px;border-radius:12px;background:#f8fafc}.workflow-check-grid b,.workflow-check-grid span{display:block}.workflow-check-grid .ok{background:#dcfce7}.workflow-check-grid .pending{background:#fef3c7}.workflow-check-grid .danger{background:#fee2e2}
.workflow-task{display:grid;grid-template-columns:minmax(0,1fr) auto;gap:14px;padding:14px 0;border-bottom:1px solid #e2e8f0}.workflow-task form{min-width:210px}.status.ready_for_decision{background:#dcfce7;color:#166534}.status.suspended{background:#fee2e2;color:#991b1b}
@media(max-width:950px){.workflow-layout{grid-template-columns:1fr}.workflow-check-grid{grid-template-columns:repeat(2,1fr)}.workflow-stepper{grid-template-columns:repeat(4,1fr)}}
@media(max-width:650px){.workflow-task{grid-template-columns:1fr}.workflow-task form{min-width:0}.workflow-stepper{grid-template-columns:repeat(2,1fr)}}

/* NOWCONNECT Etapa 8B.5.2.6 */
.kyc-ops-kpis{grid-template-columns:repeat(6,minmax(0,1fr))}
.kyc-ops-filter{display:grid;grid-template-columns:2fr repeat(4,1fr) auto;gap:10px;align-items:end;margin-bottom:18px}.kyc-ops-filter label{margin:0}
.kyc-ops-grid{display:grid;grid-template-columns:minmax(0,1.6fr) minmax(280px,.4fr);gap:18px}.kyc-ops-grid>div:last-child{display:grid;gap:18px;align-content:start}
.risk-pill{display:inline-block;padding:5px 8px;border-radius:999px;font-size:11px;font-weight:800}.risk-pill.low{background:#dcfce7;color:#166534}.risk-pill.medium{background:#fef3c7;color:#92400e}.risk-pill.high{background:#ffedd5;color:#9a3412}.risk-pill.critical{background:#fee2e2;color:#991b1b}
.risk-stack{display:grid;gap:8px}.risk-stack span{display:flex;justify-content:space-between;padding:10px 12px;background:#f8fafc;border-radius:10px}.danger-text{color:#b91c1c;font-weight:700}.inline-form{margin:0}.inline-form select{min-width:100px}
@media(max-width:1100px){.kyc-ops-kpis{grid-template-columns:repeat(3,1fr)}.kyc-ops-filter{grid-template-columns:repeat(3,1fr)}.kyc-ops-grid{grid-template-columns:1fr}}
@media(max-width:650px){.kyc-ops-kpis,.kyc-ops-filter{grid-template-columns:1fr}}

/* NOWCONNECT Etapa 8B.5.2.7 */
.status.draft{background:#e2e8f0;color:#475569}.status.waiting_user{background:#fef3c7;color:#92400e}
.status.verified{background:#dcfce7;color:#166534}.status.suspended,.status.rejected{background:#fee2e2;color:#991b1b}

/* NOWCONNECT Etapa 8B.5.2.8 */
.audit-header{display:grid;grid-template-columns:2fr repeat(3,1fr);gap:14px;align-items:center}.audit-header>div:not(:first-child){text-align:center}.audit-header>div:not(:first-child) b,.audit-header>div:not(:first-child) span{display:block}
.audit-layout{display:grid;grid-template-columns:minmax(0,1.45fr) minmax(300px,.55fr);gap:18px}.audit-layout>div:last-child{display:grid;gap:18px;align-content:start}
.audit-event{display:grid;grid-template-columns:18px minmax(0,1fr);gap:12px;padding:14px 0;border-bottom:1px solid #e2e8f0}.audit-dot{width:12px;height:12px;border-radius:50%;margin-top:5px;background:#64748b}.audit-dot.document{background:#2563eb}.audit-dot.selfie{background:#7c3aed}.audit-dot.face_match{background:#0891b2}.audit-dot.workflow{background:#ea580c}.audit-dot.kyb{background:#16a34a}.audit-dot.kyc_identity{background:#0f172a}
.audit-event-head{display:flex;gap:10px;align-items:center;flex-wrap:wrap}.audit-event-head time{margin-left:auto;font-size:12px;color:#64748b}.audit-source{display:inline-flex;padding:3px 7px;border-radius:999px;background:#f1f5f9;font-size:10px;font-weight:800;text-transform:uppercase}
.audit-source-row{display:flex;justify-content:space-between;padding:9px 0;border-bottom:1px solid #e2e8f0}.audit-snapshot{display:grid;gap:7px;padding:12px 0;border-bottom:1px solid #e2e8f0}.audit-snapshot code{overflow-wrap:anywhere}
@media(max-width:950px){.audit-header{grid-template-columns:1fr 1fr}.audit-layout{grid-template-columns:1fr}}
@media(max-width:600px){.audit-header{grid-template-columns:1fr}.audit-event-head time{width:100%;margin-left:0}}

/* NOWCONNECT Etapa 8B.5.2.9 */
.trust-score-hero{min-width:150px;text-align:center;padding:18px;border-radius:18px;background:#f1f5f9}.trust-score-hero strong{font-size:44px;line-height:1}.trust-score-hero span,.trust-score-hero small{display:block}.trust-score-hero.excellent,.trust-score-hero.high{background:#dcfce7;color:#166534}.trust-score-hero.medium{background:#fef3c7;color:#92400e}.trust-score-hero.low,.trust-score-hero.critical{background:#fee2e2;color:#991b1b}
.trust-layout{display:grid;grid-template-columns:minmax(0,1.35fr) minmax(280px,.65fr);gap:18px}.trust-layout>div:last-child{display:grid;gap:18px;align-content:start}.trust-component{padding:10px 0}.trust-component>div{display:flex;justify-content:space-between;margin-bottom:6px}.trust-component progress{width:100%;height:12px}.trust-penalty{display:flex;justify-content:space-between;padding:14px;background:#fff7ed;border-radius:10px}.trust-history{display:grid;grid-template-columns:1fr auto auto;gap:12px;padding:10px 0;border-bottom:1px solid #e2e8f0}
@media(max-width:850px){.trust-layout{grid-template-columns:1fr}}

/* NOWCONNECT Etapa 8B.5.2.10 */
.provider-grid{display:grid;grid-template-columns:repeat(auto-fit,minmax(260px,1fr));gap:16px;margin:16px 0}.provider-card>div:first-child{display:flex;justify-content:space-between;gap:12px;align-items:start}.status.closed{background:#dcfce7;color:#166534}.status.open{background:#fee2e2;color:#991b1b}.status.half_open{background:#fef3c7;color:#92400e}.identity-actions{display:flex;flex-wrap:wrap;gap:10px}.identity-actions form{margin:0}